Quick Info
ORDERING AND PAYMENT INFORMATION
- Please ensure that you have selected the correct item, size and quantity, before checking out
- Sizing charts are available for every apparel on our website. Sizing charts indicates the measurements of the apparel
- We will not be able to amend your orders once the order has been confirmed, and we will not allow any refund or exchanges if wrong items / sizes were selected
- Once payment has been verified, orders will be shipped out within 1 working day
- Please ensure that all required information are provided during the payment process, to avoid any delays in shipping.
- We accept payment via Paypal, Visa, Mastercard, Online Bank Payment via Fast and Secure Transfer (FAST), ATM Transfer or PayNow to our DBS account
- For Online Bank Payment / ATM Transfer / PayNow, you will be required to make payment within 12 hours. Please email us the proof of payment to hello@batique.sg
- After this stipulated time frame, your order will be cancelled and void, should we not receive your payment
- For any enquiries, please email us at hello@batique.sg and we will reply you within 1-2 working days
PAYNOW & ONLINE BANK PAYMENT
You may make a PayNow payment to 91195458 (Pandeka Group)
PRIVACY POLICY
- Protecting your personal and private information is a top priority to us
- Any information provided to us, will be kept strictly confidential
- We deserve the rights to change our terms and conditions, standard operating procedures and prices at any time without further notice
APPAREL CARE
- Please do take note that there is a tolerance of +/- 1 to 1.5 inches for all our apparels
LAUNDRY CARE
- When washing items for the first time, it is highly recommended to separate from other laundries. This is to prevent any running of colours onto other apparels
- Apparels with Batik prints should be washed individually and separately
- Do not spin dry items, to avoid any shrinkage or damage
ADDITIONAL INFORMATION
- Our online working days will be from Monday to Friday (office hours)
- Should your products arrive beyond the stipulated number of days, please email us at hello@batique.sg, and we will assist by lodging an enquiry with shipping partners
- We strive hard to bring our customers quality products and an excellent service, hence we are hopeful that our customers can return the favour, by communicating politely with the Batique Team.
Accepted Payments: