EXCHANGE POLICIES

EXCHANGE POLICIES (SINGAPORE CUSTOMERS)
  • Please Whatsapp us at (+65) 8894 6084 if you have any exchange requests
  • We will only allow an exchange of size, which is subject to availability
  • We do not allow an exchange of designs or products
  • An exchange request can only be initiated within 5 days of receiving the products
  • Exchanges are allowed only for regular priced items
  • Strictly no exchanges allowed for items on Sale
  • When in contact with us, please indicate to us your order number, new preferred size and address
  • Customers may drop by our showroom, during our operating hours to facilitate an exchange
  • Please ensure that items to be exchanged are still in its original condition, unwashed and with the hang tag intact
  • To preserve and maintain the integrity and hygiene of our products, customers are allowed a single exchange for each product within an order.
  • Items which do not fulfil these criteria will be rejected for exchange
  • For items with defects, please contact us at (+65) 8894 6084, and forward us pictures of the defects. We will assist you accordingly

 

EXCHANGE POLICIES (OVERSEAS CUSTOMERS)

At the moment, we do not have an exchange policy for our overseas customers. We urge you to check out our sizing charts before purchasing. Should you have any queries prior to purchasing, feel free to WhatsApp (+65 8894 6084) us.